What are the types of content and media supported?
Images: JPG , BMP, PNG Videos: WMV, AVI, MP3, MPEG Content from URLs Widgets (Weather, Social Media) Ready-designed templates
FAQ Category: AndSign
How long will it take to update the content on screens?
Updates are checked every 50 seconds; new content will be displayed as soon as the media is downloaded on the device, this depends entirely on the internet connectivity speed. If the connectivity breakes during download, the download resumes automatically from the last point.
What payment methods do you accept ?
We accept credit card payment and bank transfer.
Do I need IT personnel to install or maintain the players?
No, for cloud subscription users, no IT expertise within your company is needed, just an installation technician can do the job, the installation process if very straight forward.
Do you provide on-site installation services?
AndSign© Team has the experience to provide easy installation guidelines and consultancy to our re-sellers and clients, however, AndSign© does not provide installation service directly.
What level of support do you provide for AndSign© cloud users?
We provide 24/7 support for urgent marked tickets. Other support requests are handled within GMT regular working hours.
Does AndSign© provide templates and pre-designed content?
YES, AndSign© comes with free professional HTML5 templates. Our variety of templates is unique, elegant, new and practical. AndSign© templates are designed to meet most of the digital signage applications and layouts. For our AndSign© customers on the cloud, we offer free customized template upon request.
Does the device have enough disc space for storage of large media files?
AndSign© comes with basic storage (16G), which should be enough for any digital signage application. Additional microSD memory can be added to the device; AndSign© firmware detects automatically the extra memory and manages the storage accordingly.
How long does it take to receive AndSign© device after ordering?
AndSign© devices are shipped after 7 business days. Our minimum stock is 100 units; for orders greater than 100 units, kindly click here to consult our sales office for stock availability.